FAQ
From numerous customer interviews, we have filtered out some frequently asked questions and put them together in a handy list. Here's what you need to know.
If you are interested in one of our offered properties, we will invite you to a personal consultation on the building plot. We will present you with all the necessary information in detail and respond to each of your questions. You are also welcome to schedule several consultations. After a well-considered decision to purchase the property, a draft purchase contract is drawn up by our notary's office. You will then have sufficient time to review the draft contract at your leisure. After you have agreed to the draft purchase contract and your financing confirmation has been received, we will arrange a joint notarization date at the notary's office.
In principle, we do not charge any real estate agent's commission. You acquire the property directly from us as the developer and builder, so that no additional purchase costs are incurred.
You will pay the purchase price for your real estate object in accordance with the agreed payment plan in your purchase contract. This payment plan includes seven advance payments, which are based on the progress of construction and in accordance with the Broker and Developer Ordinance (MaBV). This ensures that you only pay for the services provided.
We guarantee that our projects will not incur any additional costs beyond the purchase price. The agreed purchase price is understood as turnkey production and thus represents a fixed price. Only the ancillary purchase costs such as real estate transfer tax (approx. 6%), notary costs (approx. 1.5%) and land register entry costs (approx. 0.5%) are additionally incurred.
Transparency during the entire construction phase is extremely important to us. We offer you the highest level of trust by regularly informing you about the progress of the construction project. This includes detailed agreements on the implementation of your wishes, regular updates on the progress of construction and the possibility to visit the construction site at any time.
During the construction phase, a DEKRA expert is commissioned to supervise the construction process in addition to the site manager and the structural engineer. The expert monitors the progress of the construction project and ensures that all work meets the required quality and safety standards as well as DIN standards. This ensures that the construction is continuously checked by third parties and that any defects are detected and remedied at an early stage.
In order to additionally ensure the timely and complete completion of your construction project, we will give you a contract performance guarantee. This guarantees the contractual and timely provision of all agreed services. Should delays or problems arise, the guarantee ensures the proper execution of the project and the protection of your interests.In addition, construction insurance is taken out for each project, which offers comprehensive protection during the construction phase. It covers unpredictable damage that may result from events such as fire, storm, vandalism or theft.
After the turnkey handover of your property, we grant you a five-year warranty. If defects occur within the warranty period, we will ensure that they are rectified quickly and free of charge. That way, we can guarantee that your new home will remain in perfect condition.
We offer you an attractive all-round carefree package in which we bear the responsibility and risk for the construction project. We take care of all the work, so that in the end we hand over a ready-to-use property to you – from planning to completion. All you have to do is think about is how you want to furnish your new home.
If necessary, we will be happy to take on this task for you. In cooperation with interior designers, we can equip the entire residential unit with custom-made furniture. We have even more services in our portfolio. We are happy to tell you more on request.
You are welcome to design your new home according to your individual wishes. We attach great importance to individuality and exclusivity. With the help of our partner companies, we offer you a wide selection of products from leading manufacturers. This gives you the opportunity to realise your ideas and let your creativity run wild. These include the following free options:
o Floor coverings
o Sanitary equipment
o Electrical design
o Adjustment of the floor plans
If there is additional desire for cooperation in designing the property, we are of course open to your individual ideas and special requests, provided that they are technically feasible. For this purpose, we provide you with our special requests catalogue, which offers you additional exclusive design options.
During the construction phase, it is of course possible to visit your property together with the construction management by appointment. Access is only permitted with appropriate safety shoes and a helmet.
After completion of the construction project, we will make an appointment for a joint inspection. Subsequently, any defects and the meter readings are recorded in an acceptance report. If defects or remaining work are still required after the inspection, these will be done immediately. After successful removal of all defects and remaining work as well as a final inspection, we will hand over the keys to your property to you. You will then have full ownership over the property. After the handover, the kitchen builders or moving companies commissioned by you can start their Work.
An owners' association consists of all apartment owners of an object and takes care of the common concerns, such as the maintenance and management of the property. Decisions on the shared property, for example the staircase or the heating system, are made together and the costs are borne proportionately. The rights and obligations of the owners' association are laid down in the Housing Ownership Act. The specific ownership relationships and special rights of use are defined in the declaration of division. Owners' associations must have property management that takes over organisational tasks. In addition, an administrative advisory board can be set up to support and control the administration
The housing allowance consists of two cost items. One part is the apportionable operating costs, i.e. the costs that can also be passed on to the tenant if you are renting out the property. The apportionable operating costs include, among other things:
• Garbage fees
• House electricity
• Water and sewage costs
• Residential building insurance
• Heating
• Costs for caretakers
• Staircase cleaning
• Winter services
On the other hand, the housing allowance includes costs that cannot be passed on to the tenant. These are referred to as non-apportionable costs. Nevertheless, these costs must be paid by the property owner. The non-apportionable costs include:
• Management costs
• Maintenance reserve
Energy efficiency houses have particularly low CO2 emissions. Compared to conventional buildings, they consume significantly less energy, which reduces operating costs and environmental impact. KfW-Bank, the German state- owned investment and development bank, promotes the purchase of energy- efficient residential units with attractive incentives and financial support.